Tidio

✓ Verified ⭐ Featured

AI chatbot that sells and supports

Chatbots & Support Free tier available Added Mar 2026

About Tidio

Tidio is an AI-powered chatbot and live chat platform built for e-commerce. Its Lyro AI agent handles up to 70% of customer queries automatically, recommends products, and recovers abandoned carts. One-click Shopify integration.

Best for: Shopify stores spending too much time on customer support

Key Features

✓ Lyro AI agent

✓ Live chat

✓ Abandoned cart recovery

✓ Product recommendations

✓ Shopify/WooCommerce integration

✓ Multilingual support

Pros & Cons

👍 Pros

+ 70% automation rate for support
+ Direct cart recovery boosts revenue
+ Very easy Shopify setup

👎 Cons

− AI responses need training
− Gets expensive with volume
− Limited on non-Shopify platforms

Use Cases

Automated customer support Cart abandonment recovery Product recommendations in chat Order tracking answers

Reviews

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Frequently Asked Questions

Is Tidio free?

Yes, Tidio offers a free tier. Paid plans start at $29/month.

What are the best Tidio alternatives?

Popular alternatives to Tidio include Gorgias, Intercom, Zendesk. See our full comparison page for details.

What is Tidio best for?

Shopify stores spending too much time on customer support

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